Exactly What Are You Selling?
Before you start shouting at the screen, I’m not being rude or trying to teach you to suck eggs. Just think about it for a second. A copywriter writes to sell a product or service – that’s about as glamorous as it gets. But you have to understand your product or service before you can sell it.
All too often you see writing about a particular product that is focused on what it is rather than what it does. But that is only natural, after all if you work with washing machines all the time you will end up thinking about them a lot. If you make high-end market shoes, you’ll tend to think about them a lot too.
The problem is that this leads to descriptive writing not powerful sales writing. You’ll be so in love with what you do it will be the only thing you will be able to talk about. So with our washing machine example all you’ll be able to write about is how they wash clothes – great, but a sales writer would see them as a specifically designed labour saving device.
The same goes for the shoes. If you are too close you’ll sell them as high quality, stylish shoes (which I am sure they are). But your sales writer will bill them as the must-have for the woman-about-town that will make her irresistible to all men.
I hate to say it but no matter how much blood, sweat and tears went into producing your product, your customer won’t give two hoots. All they want to know is what it will do for them – will it save time? Save them money? Make them look successful? Make them irresistible to the opposite sex?
Knowing all the facts about your product is vital but what is probably more important is the ability to dramatise them in terms of their benefits. Make your reader believe they couldn’t possibly live without it and they’ll reach for their credit cards.
